FAQs

How do time zone changes work onboard the ship?

As you travel between ports (such as Vancouver, Juneau, and Seattle), the ship's clock will adjust to match the local time zone. The ship's daily schedule, Princess MedallionClass app, and onboard announcements will clearly notify you when to turn your clocks forward or back (usually overnight). Always set your watches and phones to "Ship Time" so you never miss an excursion or port departure!

Is Wi-Fi available onboard?
Yes, high-speed MedallionNet Wi-Fi is available throughout the ship. It is included in the Princess Plus (1 device per guest) and Princess Premier (up to 4 devices per guest) packages, or available for individual purchase.

How do onboard payments work, and are gratuities included?

Princess operates on a completely cashless system. All onboard purchases (specialty dining, souvenirs, spa treatments, and drinks) are automatically billed to your Medallion account using the credit card linked during check-in. Daily onboard crew gratuities are automatically added to your account, though if you choose the Princess Plus or Princess Premier package, daily gratuities are already fully included!

What is the dress code onboard? Are there formal nights?

Daytime wear is strictly casual (layer up for glacier viewing and walking the decks!). Most evenings follow a "Smart Casual" dress code (collared shirts, blouses, slacks, or sundresses). 7-day Alaska cruises typically feature 1 or 2 optional Formal Nights where guests dress up in suit jackets, cocktail dresses, or gowns—though formal dining is completely optional if you prefer casual dining at the buffet.

Will I get seasick on an Alaska cruise? What do you recommend if I'm prone to motion sickness?
Most guests do not experience severe seasickness on Alaska sailings because the majority of the route stays within the calm, protected waters of the Inside Passage. However, if you are sensitive to motion or when crossing open ocean stretches, we recommend:

• 1. Midship Stateroom Location: Choose a cabin located midship on a lower deck, where vessel movement is felt the least.

  2. Over-the-Counter / Prescription Remedies: Pack Bonine or Dramamine (less-drowsy formulas), or speak with your doctor about a Transderm Scōp patch prior to travel.

  3. Natural Solutions: Sea-Bands (acupressure wristbands), ginger candies, and fresh green apples (available on board at the buffet) work wonders for easing mild nausea.

  4. Look at the Horizon: Focusing on the stable distant shoreline or horizon from an open deck or your balcony helps your inner ear quickly readjust.

  5. Free Onboard Medical Amenities: You can also stop by the ship's Medical Center or Guest Services desk at any time to pick up complimentary motion sickness medication (such as meclizine) at no charge!

Is there a "best" side of the ship to be on for a Vancouver to Seattle Alaska cruise?

Yes, the ideal side depends on which leg of the cruise you're on! On a one-way Vancouver-to-Seattle itinerary, both sides offer incredible views, but here is how the landscape breaks down:

Starboard Side (Right): Offers coastal views of the Canadian mainland and British Columbia fjords as you head north out of Vancouver, plus morning sun (sunrise) on northbound sea days.

Port Side (Left): Faces the mainland Alaskan coast and mountain ranges as the ship sails southbound toward Seattle, catching beautiful evening sunsets over the open Pacific.

Glaciers & Scenic Fjords (Endicott Arm / Dawes Glacier): You won't miss out regardless of side! Captains navigate scenic glacier fjords by bringing the ship in and slowly spinning 360 degrees so both sides get equal, panoramic viewing time.

Pro Tip: A balcony stateroom or an aft (rear-facing) balcony gives you instant private outdoor access without competing for railing space on the top decks during glacier viewing!

What is the weather like in Alaska In May?
Early May brings crisp, early-season spring weather with daytime temperatures typically ranging from 40°F to 55°F. While ocean breezes near glaciers can feel brisk, early May is historically one of the drier months of the season in Southeast Alaska compared to late summer, offering clear views and snow-capped mountain backdrops! Weather in coastal fjords can change quickly, so preparing for occasional rain and cooler ocean breezes is recommended.

Can we see the Northern Lights from the cruise?
Viewing the Aurora Borealis requires clear, dark skies. While possible on late-season sailings (late August into September), it is not guaranteed during early May due to long daylight hours, It Isn't Impossible - we've actually spotted them on a May Alaska cruise ourselves!

How should I pack for an Alaska cruise?
Dressing in layers is key. Pack moisture-wicking base layers, fleece or wool sweaters, a waterproof rain jacket with a hood, sturdy walking shoes, gloves, and a beanie. Don't forget a swimsuit for the outdoor hot tubs! You will receive a detailed packing list prior to embarkation In your welcome packet. 

Do I need a passport for this Alaska cruise?

Yes, a valid government passport is required for all guests. 

Because our itinerary sails into Canadian waters and ports (such as Vancouver), every passenger must have a valid passport book (valid for at least 6 months past our return date) to board the ship and satisfy international immigration regulations.

Do I really need travel insurance for an Alaska cruise?
Yes, travel insurance is highly recommended. 

While no one plans for unexpected interruptions, travel protection covers you against trip cancellations, medical emergencies in remote Alaskan ports or Canadian waters, emergency air evacuations, flight delays, and lost luggage. We can provide custom quotes for Princess Vacation Protection or third-party coverage so you are fully protected from booking through return.

Pre-Trip Cancelations & Interruptions: Protects non-refundable cruise fares, flights, and pre-paid hotel stays if an unexpected family emergency, work conflict, or severe weather prevents travel.

Travel Delays & Missed Connections: Reimburses meal and hotel costs if severe weather or flight delays cause you to miss the ship's departure.

Baggage Protection: Covers replacement essentials if your luggage is delayed, damaged, or lost in transit by the airlines.